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LTV / CAC & Payback Calculator

Know the most you can afford to spend to win a customer, before you set a single bid. Turn your order value, margin and retention into LTV, CAC, payback period and the max cost per lead your economics support.

The short version: profitable paid advertising is capped by your unit economics. This calculator works out your customer lifetime value, your true acquisition cost, your LTV:CAC ratio and how many months it takes to earn a customer back, then tells you the most you can afford to pay per customer and per lead at a healthy 3:1 ratio, the number your bids should never exceed.
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Find your LTV:CAC, payback and max cost per lead

Enter your economics. Average order value and margin are required; the more you add, the sharper the read. All in your browser.

What you get

The numbers that decide how much you can spend to grow. From your order value, margin and retention the calculator works out your gross-profit lifetime value, and from your spend and new customers it works out your true acquisition cost. Put together, you get your LTV:CAC ratio, your payback period in months, and, most usefully for a paid-media budget, the most you can afford to pay per customer and per lead while staying profitable. That last number is the ceiling your target CPA and bids should never quietly drift above.

How it works

  1. Enter your average order value, gross margin, purchase frequency and how long customers stay.
  2. Enter your acquisition spend and new customers, or type your CAC in directly.
  3. Add your lead-to-customer close rate to get a maximum cost per lead.
  4. Read your LTV:CAC, payback and affordable ceilings, and open the full breakdown.

Why this is the number bids should obey

Most advertisers set a target cost per lead by working forward from a budget or a gut feel. The disciplined way is to work backward from what a customer is actually worth. If a customer returns, say, nine hundred dollars in lifetime gross profit, a healthy three-to-one ratio means you can spend up to three hundred to acquire one, and if a quarter of your leads become customers, that is a maximum of seventy-five dollars per lead. Now every bidding decision has a ceiling grounded in economics rather than hope. Businesses that know this number scale with confidence; those that do not tend to either overspend into losses or underspend and stall. This tool gives you the number, and keeps it honest by using gross profit, not revenue, throughout.

Frequently asked questions

What is a good LTV:CAC ratio?
Around 3:1 is a common healthy benchmark. Below roughly 1:1 you lose money per customer; far above 3:1 can mean you are under-investing. This tool shows your ratio and the spending room it implies.
How is LTV calculated here?
As gross-profit LTV: order value times margin, times purchases per year, times years retained. Using gross profit keeps it honest, it is money you keep, not revenue.
What is CAC and how do I find it?
Customer acquisition cost: acquisition spend divided by new customers. Enter both and the tool computes it, or type your CAC directly.
What is payback period?
The months of a customer's gross profit needed to earn back their acquisition cost. Shorter is better for cash flow; many aim to recover CAC within 12 months.
How does this set my max cost per lead?
At a 3:1 target, max CAC is LTV divided by three; multiply by your close rate for the most you can pay per lead. That is the ceiling for your target CPA and bids.
Is it free?
Yes, free with no login, calculated in your browser. Share your details once to open the full breakdown and max cost-per-lead planner.

Further reading from Digital Success

Want to hit these numbers, not just calculate them?

Knowing your max cost per lead is step one; building campaigns that consistently acquire under it is the work. Digital Success manages paid media to your unit economics. Talk to a specialist for a free review.

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